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Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information when you interact with Körper.
Information We Collect
What personal information we gather and how we obtain it
Personal Information:
- Name, email address, and phone number when you contact us
- Shipping address when coordinating with dealers
- Communication preferences and inquiry details
- Dealer application information for prospective partners
Automatically Collected Information:
- Website usage data and analytics
- IP addresses and browser information
- Pages visited and time spent on our website
How We Use Your Information
The ways we utilize your personal data to serve you better
Primary Uses:
- Connecting you with authorized dealers in your area
- Responding to customer inquiries and support requests
- Processing dealer applications and partnerships
- Improving our website and customer experience
Communications:
- Sending product information and updates when requested
- Providing customer support and technical assistance
- Sharing important announcements about our services
Information Sharing and Disclosure
How and when we share your information with third parties
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With authorized dealers to facilitate product inquiries and purchases
- With trusted service providers who assist in operating our website
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Important Note:
All transactions are handled directly by our authorized dealers. We may share your contact information with dealers to facilitate your mattress purchase, but all payment and delivery arrangements are between you and the dealer.
Data Security and Protection
How we protect your personal information
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission and storage protocols
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Your Privacy Rights
What rights you have regarding your personal information
You have the right to:
- Request access to your personal information
- Correct any inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
Contact Us
Get in touch with questions about this Privacy Policy
Call Us
+91 73878 87750
Email Privacy Team
privacy@korper.com
Address: 211, Souvrine Shoppers, Adajan Gam, Adajan, Surat, Gujarat, India. 395009