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Terms of Service
Please read these terms and conditions carefully before using our services. By accessing our website, you agree to be bound by these terms.
Acceptance of Terms
Agreement to use our services under these conditions
By accessing and using Körper's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
Products and Services
What we offer and how our business operates
Körper provides premium mattresses and sleep accessories through our authorized distributor network. All product descriptions, pricing, and availability are subject to change without notice.
Our Commitment:
We are committed to providing high-quality sleep solutions through our network of trusted dealers and distributors across India.
Order and Purchase Policy
Important information about how to purchase our products
Important: We do not offer online ordering facility
All Körper products can only be purchased through our authorized distributors and dealers. Please use our "Find Dealer" feature to locate an authorized retailer near you.
Orders must be placed directly with authorized distributors. All pricing, availability, payment terms, and delivery arrangements are handled exclusively by our authorized dealers.
Important Guidelines:
- Körper is not responsible for transactions made outside of our authorized dealer network
- All warranty claims must be processed through the original dealer
- Pricing and promotions may vary between dealers
- Delivery terms are set by individual dealers
Authorized Dealers
Information about our dealer network
Our products are available exclusively through authorized distributors and dealers. To ensure you receive genuine Körper products with valid warranties, please only purchase from our authorized retailer network.
Finding Authorized Dealers:
Use our dealer locator to find the nearest authorized dealer. This ensures you receive authentic products with full warranty coverage and proper customer support.
Shipping and Delivery
How products are delivered to customers
All shipping and delivery arrangements are handled directly by our authorized dealers. Delivery timeframes, shipping costs, and delivery policies are determined by the individual dealer from whom you make your purchase.
Returns and Warranties
Warranty coverage and return policies
All mattresses come with our standard warranty when purchased from authorized dealers. Return policies and warranty claims are processed through the authorized dealer where the purchase was made.
Warranty Information:
Please contact your dealer directly for specific return and warranty information. For detailed warranty terms, please visit our Warranty & Returns page.
Limitation of Liability
Legal limitations on our liability
Körper's liability shall be limited to manufacturing defects covered under warranty terms. We shall not be liable for any indirect, incidental, or consequential damages. All sales transactions are between customers and authorized dealers.
Contact Information
Get in touch with questions about these terms
Call Us
+91 73878 87750
Email Legal Team
Address: 211, Souvrine Shoppers, Adajan Gam, Adajan, Surat, Gujarat, India. 395009